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Owned and operated by TruRelaxation, our team is ready to help with orders, product questions, or choosing the right wellness solution.
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Frequently Asked Questions
How long does shipping take?
Orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your delivery in real time. If you have not received tracking information within 3 business days, feel free to contact us.
What is your return policy?
We offer 30-Day Returns on qualifying items. For full details on eligibility and the return process, please review our Return Policy page or contact our support team for assistance.
Can I exchange an item instead of returning it?
Yes, we are happy to help arrange an exchange within the return window. Contact our team with your order number and the item you would like instead, and we will guide you through the process.
How do I choose between a massage chair and an infrared sauna?
It depends on your wellness goals. Massage chairs are designed for targeted muscle relief and everyday relaxation, while infrared saunas support full-body warmth and a deeper sense of restoration. Our team can help you find the right fit for your space and routine.
Do your red light therapy panels require professional installation?
Most of our red light therapy panels are designed for simple at-home setup with no professional installation needed. Each panel comes with clear instructions, and our support team is available if you need guidance during setup.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Timely Responses
Our support team aims to reply to every inquiry within one business day.
Secure and Private
Your personal information is protected with industry-standard encryption at every step.
Thoughtful Guidance
We take the time to understand your wellness goals and recommend the right products for your home.
30-Day Returns
Shop with confidence knowing our return policy is designed with your peace of mind in focus.
